“Workplace spirituality”: A perfect remedy for human resource management in health care organizations in India

Pages: 1150-1155
Sneha Singh Munda (Department of Psychology, Banaras Hindu University, Varanasi, UP)

A shift in the consciousness of workers at all levels of the organization is beginning to occur as they seek to find more meaning, purpose and fulfilment in their work. Which generate the need of postmodern management practices that emphasize spiritual principles and practices, as opposed to the current prevailing modern management practices . This paper through a review of literature and empirical research findings indicated a relationship between spirituality and organizational behaviour such as organizational commitment and quality of services provided by healthcare professionals in Indian hospitals. Study was conducted on the sample consisted of 253 medical professionals ranging from physicians to the nursing staff. Within the sample 126 participants belonged to a private hospital and 127 belonged to the public hospital. Scale used in the study were “Workplace spirituality”, “Quality of patient care”, “Organizational commitment” and Demographic variables such as salary and promotion. We hypothesized that private hospital is high in modern infrastructure and salary so it would provide better quality of patient care then public hospital and organizational commitment would also be higher in medical professionals of private hospital then public hospital. For analysis correlation and stepwise regression was used. Result showed that salary and promotion showed moderate/insignificant relationship with quality of care and organizational commitment in both the hospitals. Whereas “workplace spirituality” showed higher relationship with “quality of care” and “organizational commitment “in both the hospitals. The study has important implications for Indian hospitals in the private and public sector which are currently facing problems of providing quality of care to their patients and maintain organizational commitment of medical professionals due to staff perceptions of inadequacy of their workplace environments and job conditions. Data also showed that hr management strategies of west to manage Indian employees is not always applicable and suitable for Indian context.