Workforce Diversity and Employee Performance in Private and Public Sector: Implications for Organizational Development

Page: 326-332
Raosaheb Raut1 and Sushmita Gokhale2 (Department of Applied Psychology, University of Mumbai, Mumbai, Maharashtra1 and Tech Mahindra, Maharashtra2)

Diversity is known to be recognized and utilized as an increasingly essential organizational resource. This is because most companies strive to be the employer of choice, willingness to gain and maintain a competitive edge and also provide phenomenal customer engagement and service. The objective of this research was to deep dive and gain further understanding of the relationship between employee performance and workforce diversity in public and private sector employees. This research embraces the vital elements of diversity which are age, gender, ethnicity, educational background of the employees. A correlational research design with a survey method was employed for the present research study. Data was collected using the purposive sampling technique from public and private sector organizations which were located in Mumbai city. The results showed that there was a significant relationship between employee performance and diverse workforce in the private sector for the variables gender, age and educational background and ethnicity. However, for the public sector organizations, the results showed that there was an insignificant relationship between employee performance and diverse workforce for the variables gender, age and educational background and ethnicity. End of the paper, Implications of the research study and delimitations were discussed.