Role of organizational justice in determination of job satisfaction: An empirical examination

Pages: 113-118
Poonam Singh (Department of Psychology, Banaras Hindu University, Varanasi, Uttar Pradesh)

Organizational justice is one of the widely researched areas in Industrial/ Organizational psychology and it refers to the extent to which employees perceive outcomes, procedures and interactions to be fair. Perception of fairness is a crucial concept for employees because it determines their attitudes and behaviours which ultimately have an impact on productivity of the organization. Employees who perceive equality and feel that they are rewarded fairly for their genuine contributions towards organization are satisfied. Employees having satisfaction tend to exert higher level of performance, commitment and reduced retention rates. A lot of work has been done on organizational justice in western countries but studies are lacking in Indian context. The present study is aimed at assessing the perception of organizational justice and its effect on job satisfaction on employees. The sample consists of 50 managerial level employees from various banks of Uttar Pradesh. Perception of justice has been assessed by using questionnaire designed by Neihoof and Moorman (1993) which consists of 20 items. Findings revealed that there is significant and positive relationship between organizational justice and job satisfaction. Further, result suggests that organizational justice is strong predictor of job satisfaction. The study is a useful addition in literature that would help the organizations to increase job satisfaction of their employees.