Digital Transformation in Business Operations: A Review of Emerging Practices

Description

Zoya Damania (XII-D, K.R Mangalam World School, Gurugram, Haryana)

Digital transformation is changing the way businesses operate, communicate, and create value. Technologies such as artificial intelligence (AI), cloud computing, data analytics, and automation allow organizations to improve efficiency, respond quickly to market changes, and provide better services to customers. This article reviews the concept of digital transformation in business operations, exploring its key drivers, enabling technologies, emerging practices, benefits, challenges, and future trends. Drawing on academic research and real-world examples, the paper highlights how businesses are becoming more agile and competitive through digital tools, while also facing challenges like cybersecurity risks and the need for skilled employees. This review provides insights for students and educators to understand the importance of digital transformation in the modern business world.