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Pages: 370-373
Hoori Nadir (Research Scholar, Kolhan University, Chibasa)
G. Vijaylakshmi (Department of Commerce, Karim City College, Jamshedpur)
Zaki Akhtar (Department of Psychology, Karim City College, Jamshedpur)

Last decade laid emphasis on micro finance, the micro financial institutions and self help groups. The paper highlights the impact of micro financial institutions, leaders in the micro finance field can no longer be complacent and assume that current program services are automatically empowering the poor and weaker section of society. The current paper is a overview of the wider SHG bank linkage movement in India, private MFIs have had limited outreach. However, we have seen a recent trend of larger micro finance institutions transforming into Non-Bank Financial Institutions (NBFCs). This changing face of micro finance in India appears to be positive in terms of the ability of micro finance to attract more funds and therefore increase outreach. Large banks are also tie-up with SHGs. In overall terms an organizational structure will help them achieve more trans parencey and efficiency. It is also be seen that males and females are taking loans from MFI,s and Banks to start their own small enterprises. These small enterprises gave the weaker section the control over their earning and healthy and nutritional living standards. A more refined model of micro-credit delivery has evolved lately, which emphasizes the combined delivery of financial services along with technical assistance, and agricultural business development services. When compared to the wider SHG bank linkage movement in India, private MFIs have had limited outreach. However, we have seen a recent trend of larger micro finance institutions transforming into Non-Bank Financial Institutions (NBFCs). This changing face of micro finance in India appears to be positive in terms of the ability of micro finance to attract more funds and therefore increase outreach
Pages: 370-373 Hoori Nadir (Research Scholar, Kolhan University, Chibasa) G. Vijaylakshmi (Department of Commerce, Karim City College…
Pages: 365-369
Vineetha C. B. (Head of Language Teaching Research, LAMED Center for
Interdisciplinary Research on Language Acquisition and Allied Sciences)
Arun Kumar A. (Chief Ideator, LAMED, Chennai )

Foreign language learning depends on the motivation of students. We aimed at augmenting the intrinsic motivation using motivational interviewing (MI) technique based on the trans-theoretical model of change. Engaging, focusing, evoking and planning were the underlying rationales in this technique that focused on developing a therapeutic relationship with teacher and engage in collaborative decision making. From January 2013 to December 2013, we developed and field-tested this technique in a private language institute in South India. Between July 2014 and December 2014, the strategy was tested in French (N=20, Males=12, Females=8) and Spanish(N=31, Male=14; Females=17). The technique focused on group and individual interviewing during the 100-hour class (baseline, midline and end-line). Individual interviews to ascertain the motivation levels and the value attached to the language were done at the beginning of the course followed by mid line group and individual motivational interviewing. The motivation levels were examined at the end line individual interviewing after the course based on the desire to continue to next level. The attrition rate of the students was measured. Field notes were also collected and qualitatively analyzed.Results revealed that students developed more confidence with higher retention rates (attrition less than 5%). Motivation in foreign language learning can be increased using motivational interviewing. Language teachers can integrate this technique in their classrooms. The long term implications in learning require exploration.
Pages: 365-369 Vineetha C. B. (Head of Language Teaching Research, LAMED Center for Interdisciplinary Research on Language…
Pages: 357-364
Vani Kakar (National University of Educational Planning and Administration, MHRD, Government of India)
Nanki Oberoi (The Bitty Oberoi Foundation, Noida, U.P.)

The aim of this theoretical paper is to describe the current situation of Counseling practices in schools within the Indian context. The goal is to bring out the neglected aspect of psychological health and well-being of students, which the current schooling practices seem to be out of sync with. Bridging the gap between the disciplines of psychology, philosophy and education, the discussion comprehensively brings together the Habermasian conceptualization of communicative action and public sphere. This becomes relevant for kick starting a necessary discourse in the area of Counseling and mental health practices in the school setting. The paper acknowledges the lack of a much needed effectual, legally binding mental health policy within the context of a school setting, and consequently discusses implications for policy and brings together the conclusive topics of a much needed potential debate in this arena.
Pages: 357-364 Vani Kakar (National University of Educational Planning and Administration, MHRD, Government of India) Nanki Oberoi…
Pages: 351-356
Aditi Sharma (Department of Psychology, The IIS University, Jaipur, Rajasthan)

Organizational Citizenship Behaviour (OCB) has been explored and researched by scholars for more than twenty five years and it continues to be an area of interest for researchers. OCB has been defined in the literature as a multi dimensional concept that comprises all positive behaviours that are relevant for the organization which include traditional in-role behaviours, organizationally relevant extra-role behaviours, and political behaviours like full and responsible participation in the organizational things. This paper is an effort to understand the meaning, nature and scope of OCB and to study the various dimensions and antecedents of OCB. The paper gives detailed discussion on the five dimensions of OCB and the antecedents referring to other dimensions of OCB given by various researchers from time to time.
Pages: 351-356 Aditi Sharma (Department of Psychology, The IIS University, Jaipur, Rajasthan)
Pages: 346-350
Juhi Naveed and Anwaar Mohyuddin (Department of Anthropology, Quaid-i-Azam University, Islamabad, Pakistan)
Mamonah Ambreen (DNFCE, Allama Iqbal Open Univetsity, Islamabad, Pakistan)

The relationship between the philosophy of Pakistan and religious beliefs Islam has been the only reason behind the development of the country. Islamic lessons and concepts provide the code of life for Muslims. The development of a viable and flourish community requires that Islamic knowledge is delivered to the public, particularly females who are the contractors of the community. Females have been definitely playing getting Islamic knowledge due to the recent Islamic knowledge motions specially targeted to attract women of towns that belong to educated, wealthy families. Institutions like Al Huda International, Minhajul Quran, and Mawrid are pulling in individuals from well versed classes incorporating specialists, designs, educators, and individuals from all kinds of different backgrounds. Huda International is one of the religious establishments, which have amalgamated old and new types of information, and have pulled in ladies from center and privileged societies of the urban populace. The goal of Huda, guided by the organizer and holder, Farhat Hashmi, is to teach ladies having a place with distinctive callings and teaching them about Islamic teachings and rehearses for the purpose that our social order may flourish and thrive.
Pages: 346-350 Juhi Naveed and Anwaar Mohyuddin (Department of Anthropology, Quaid-i-Azam University, Islamabad, Pakistan) Mamonah Ambreen (DNFCE…
Pages: 343-345
Renuka Joshi (Department of Psychology, DAV PG College, Dehradun)
Anjali Sharma (Faculty of Arts, Pacific Academy of Higher, Education and Research University, Udaipur)

The investigation was undertaken to study relationship between achievement motivation and aptitude in relation to personality among adolescents. A sample of 120 students of Pine Hall School Dehradun was drawn with the help of sampling technique. DBDA-NA and DBDA-MA Aptitude test by Sanjay Vohra (1992) was used to study numerical and mechanical aptitude of subject. The Neymen-Kohilstedt test was used to assess personality pattern of the subject and achievement motivation scale by Pratibha Deo and Asha Mohan (2011) was used to know the level of achievement motivation among adolescents. Raw data was tabulated and statistically treated to draw inferences and conclusions. The result revealed that Achievement motivation was positively related to Mechanical ability and numerical ability. It means if any subject is highly motivated to achieve his or her predetermined objective then he will obviously perform better in mechanical and numerical tests.
Pages: 343-345 Renuka Joshi (Department of Psychology, DAV PG College, Dehradun) Anjali Sharma (Faculty of Arts, Pacific…
Pages: 335-342
Nida Zakaria (Department of Mass Communication, Mewar University, Chittorgarh, Rajasthan)

With the increase in the number of internet users in the country, e-commerce or e.-marketing embraces a bright future to its name. Myntra, Flipkart, Snapdeal, Amazon, Limeroad etc are some of the online marketing sites offering a wide range of products with attractive discounts and sales. Looking at the spectacular scope in e-commerce many of the companies are going digital and extending their business through the web portals. Here it becomes important to study the buying behavior pattern of the consumers and their choices, preferences and needs as well. An empirical study was conducted among the consumers of different cities to study the psycho social consequence of online shopping. The present paper examined the behavioral patterns of the online shoppers and highlights the factors influencing consumers to shop online. The sample was collected from the working and the non working groups of women. It consisted of 200 women (100working + 100 non working) of Jamshedpur. A set of questionnaire was constructed and standardized for the purpose of data collection.. Purposive sampling technique was applied for the present study. Mean, S.D and t test were applied for the analysis of data obtained. The result reveals a significance of difference between working and non working women in online shopping.
Pages: 335-342 Nida Zakaria (Department of Mass Communication, Mewar University, Chittorgarh, Rajasthan)
Pages: 330-334
Sana Khalique (Maulana Azad National Fellow University Department of Management, Vinoba Bhave University, Hazaribagh, Jharkhand)

The modern world, which is a world of achievements, is also a world of stress. One finds stress all walks of life. Different people have different views about it as stress can be experienced from a variety of sources. Occupational stress & maladjustment are labeled as one of the most serious occupational problems of the modern. The objective of the present study was to study the level of job satisfaction and Occupation stress among managerial and non-managerial employees of a public sector undertaking. 200 employees were included for this study. The sample was based on two gender (male and female), two employee categories (managerial and non-managerial) and two age (high and low age). 2x2x2 factorial design was used for this present study. Job satisfaction by Meera Dixit (1993) scale and occupational stress scale by Srivastava and Singh (1981) were administered for the data collection. The obtained data were analyzed by computing ANOVA and Pearson product moment correlation method. The finding revealed that there is a negative but weak correlation between job satisfaction and occupational stress. Further the results are discussed.
Pages: 330-334 Sana Khalique (Maulana Azad National Fellow University Department of Management, Vinoba Bhave University, Hazaribagh…
Pages: 325-329
Shima Kargar and Mohammad Hesam Jahanmiri (Department of Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran)

This study examined the mediating role of innovation aboutthe understanding of the value of intellectual capital and environmental performance With Financial performance. The study population included 300 financial sector employees Oil and petrochemical companies Pars Assaluyeh is. Which according to Morgan table, number of samples 169 people?In this research Innovation Survey questionnaire, Environmental performance and Pulic model is used. Validity through Factor analysis and reliability of at least 0.70 to 0.97 Ranges. In this study, the software used to analyze the data using SPSS software is. Data analysis showed a significant positive correlation among the components of value-added intellectual capital and environmental performance With Variable financial performance through innovation. In every enterprise value of intellectual capital is one of the most valuable resources of each organization If the idea of thinking Staff Note And be arranged in the form of environmental performance They can be implemented with innovation Resulting in improved financial performance of the organization will be.
Pages: 325-329 Shima Kargar and Mohammad Hesam Jahanmiri (Department of Management, Marvdasht Branch, Islamic Azad University…
Pages: 321-324
Ali Akbar Hadavi (Department of Management, Marvdash Branch Islamic Azad University, Marvdasht, Iran)
Fereshteh Mostafavi Rad (Department of Educational and Psychological Science Sepidan Branch, Islamic Azad University, Sepidan, Iran)

The aim of this study is to examine the effect ofKnowledge Management on Customer Relationship Management in the Post Companyof Tehran Province. The method of this research is descriptive and of coefficient type. The population of the present research includes 4100 employees of Tehran Post Company. In order to determine the sample size of Morgan cluster sampling method was used to observe the proportion that the sample size of 352 patients was identified. To gather data, knowledge management Ansari and customer relationship management Lewis et al. was used. To determine the validity and reliability of the questionnaire, content validity and Cranach's alpha methods have been used. The questionnaireswere distributed among 352 participants and the results were analyzed. To answerthe research questions, liner regression was used. Finally, the results of this study showed that Knowledge Management is effective on Customer Relationship Management and its dimensions- loyalty and customer satisfaction. In addition, the results indicated that the impact of knowledge management on the loyalty is more than its impact on customer satisfaction.
Pages: 321-324 Ali Akbar Hadavi (Department of Management, Marvdash Branch Islamic Azad University, Marvdasht, Iran) Fereshteh Mostafavi…
Pages: 316-320
Shohreh Amini and Hasan Soltani (Department of Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran)

The aim of this study Examine the mediating role of innovation Understand the relationship between knowledge management and environmental governance With Performance management system.The study population included 130 employees Customs house of the Fars province. According to Morgan, 97 samples were selected. Measuring devices in this study standard questionnaires knowledge management (Khamda), Environmental leadership (Farj and Martinz), Innovation (Chopani), And Inventory Performance Management System (Barati et al) respectively. Through content validity and reliability using Cronbach's alpha is approved. Data analysis using Likert scale (five parts). And LISREL software, SPSS is. Data analysis showed a significant positive correlation between knowledge management component and environmental governance with variable performance management system Due to Innovation. Moreover environmental governance direct effect on the performance management system, Knowledge management has a direct impact on the performance management system, Environmental leadership has a direct effect on innovation, and Knowledge has a direct effect on innovation, Environmental leadership through innovation indirect effect on the performance management system, Knowledge management through innovation indirect effect on the performance management system.
Pages: 316-320 Shohreh Amini and Hasan Soltani (Department of Management, Marvdasht Branch, Islamic Azad University, Marvdasht…
Pages: 313-315
Alireza Abedini, Mostafa Niknami and Hamideh Reshadatjo (Department of Management, Science and Research Branch, Islamic Azad University, Tehran, Iran)

The aim of this study is to provide a model for improving the quality of education in-service training of secondary teachers in Fars province. A descriptive study was conducted and the survey is aimed at applied research category. The study population consisted of all secondary school teachers in Fars province the number is 13508 people. Sample size According to the J Morgan Estimated 373 people Stratified random cluster sampling was conducted. To collect data in terms of how data is collected and library,In terms of non-experimental variable and since it pays to test a particular model of relationship between the variables of structural equation modeling will be. In the field study questionnaire And the Likert scale (very high, high, medium, low, and very low) has been. Twelve indicators to improve the quality of in-service training courses measured are placed. Collected data from SPSS and LISREL software was tested and analyzed. Results showed that the average total quality in-service training 3.46, and its standard deviation was 0.633.Accordingly the quality of in-service training have reported higher than average.
Pages: 313-315 Alireza Abedini, Mostafa Niknami and Hamideh Reshadatjo (Department of Management, Science and Research Branch…
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