Analysis of Emotional Dynamics in the Occupational Context: Behavioural Outcomes Arising from Positive and Negative Affectivity

Description

DOI: https://doi.org/10.5281/zenodo.19628160

Samuel Bangura (Department of Human Resource Management, Faculty of Management Science, Mangosuthu University of Technology, Umlazi, Republic of South Africa)

The research done in different workplaces about the emotions of people has repeatedly shown that there are huge impacts of positive affectivity (PA) and negative affectivity (NA) on the employees’ attitudes, behaviors and even the performance of the whole organization. This paper is a collection of various research done and displays the different outcomes that affect PA and NA within the working lives of people. By using the theoretical ideas like Affective Events Theory (AET) and the broaden-and-build model, the review identifies that PA is characterized by the feelings of being happy, energetic, and very attentive, which in turn leads to higher job satisfaction, better performance of tasks, engaging more in citizenship behaviors, social problem-solving more effectively and less intention to leave the job. On the contrary, NA, which is made up of distressful, angry, and guilty moods, relates to higher sensitivity to stress, being emotionally drained, doing counterproductive work, facing health issues, and thus being more inclined to leave the job. In terms of the reconsidering method, the article keeps its quality by following a desktop analysis of various existing research, making a detailed study of the articles in peer-reviewed journals, book chapters, and meta-analyses that have been taken from Scopus, Web of Science, and ResearchGate databases. The thematic analysis spotlighted the two major domains: the behavioral outcomes linked to PA and those linked to NA, and the factors, such as the level of job satisfaction and the environmental aspects of the organization are seen to moderate the relationship between them. The findings, recognized through pattern recognition done at various sectors such as education, healthcare, and corporate industries, underscore the affective processes being quite universal and dynamic in the organizational contexts. It can be concluded that the emotional states are greatly influenced and mediated by the interactions with the leaders, the culture of the organization, and support systems, going beyond single traits. Practically, the outcomes highlight the need for creating such organizational environments where PA is prevalent, and where prevention methods based on NA effects are applied. This review of literature not only elaborates on theory but also provides practical steps for improving employee welfare and increasing the efficiency of the organization using multilevel perspectives.