Role of Job Insecurity and Future Anxiety on Career Satisfaction of Entry-level Employees in the Service Industry

Description

Page: 315-319

Sonam Govind Pai Panandiker and Alpana Vaidya (Department of Psychology, Symbiosis College of Arts and Commerce, Pune, Maharashtra)

Employees may encounter a variety of emotional and psychological challenges when they start in entry-level positions in the service industry. Workers are immersed in a dynamic workplace during this phase, which typically signifies the start of their professional careers. It is characterized by demanding customer contacts, shifting workloads, and organizational changes. This study aimed to explore the concepts of job insecurity, future anxiety, and career satisfaction among Entry-Level employees in the service industry. A correlational research methodology was used; the study evaluated job insecurity, future anxiety, and career satisfaction in a sample of young entry level employees between the ages of 20 to 27. Quantitative measures of data were collected through an online survey administered via Google Forms. Job insecurity scale (Witte et al., 2000); Career Satisfaction scale (Greenhaus et al., 1990); and the Dark Future scale (Zaleski et al., 2019) were administered to 100 young employed participants. The data were subjected to correlation and multiple regression analysis. The correlation analysis, computed to examine the relationship between job insecurity and career satisfaction was found to be significant. Similarly, the correlation between future anxiety and career satisfaction in entry-level employees was also found to be significant. Multiple regression analysis conducted to study the predictive effect of job insecurity and future anxiety on career satisfaction was found to be significant but could not prove to predict low career satisfaction as hypothesised. The results imply that some workers might view uncertainty as a driving force behind their proactive job-seeking, flexibility, and professional advancement. This study advances our knowledge of the psychological processes influencing job insecurity, future anxiety and career satisfaction in this population.