Emotional intelligence and well-being of Indian revenue service officers

Pages: 136-143
Richa Shukla (Symbiosis Institute of International Business, Symbiosis International University, Pune, Maharashtra)

Emotional intelligence has been identified as one of the important behavioral constructs considered to be major contributor to success at workplace and well-being of individuals. The major objective of the present study was to examine the relationship between emotional intelligence and well-being among Indian Revenue Service (IRS) officers. A total of 300 IRS officers (231 Males and 121 Females) belonging to the three managerial levels (147 junior, 90 middle and 63 senior level) were selected from the all India total cadre strength of around 4000 officers with approximately 8% from each of the three managerial levels. Significant positive correlations were found between all components of emotional intelligence and well-being. Stepwise regression analysis revealed two important factors of emotional intelligence namely self-regulation and social skills as significant predictors of general well-being.