Workplace incivility: A noxious phenomenon

Pages: 765-768
Visheshta Mishra (Department of Psychology, Banaras Hindu University, Varanasi, Uttar Pradesh)
Nishat Afroz (Department of Psychology, MMV, Banaras Hindu University, Varanasi, Uttar Pradesh)

Incivility is a behavior that induces adverse affective, cognitive, and behavioral results to its targeted victims and even to witnesses, and provocateurs. Workplace incivility is a phenomenon being studied to a good extent at the global levels and it has been proved to be adversely impacting individual’s health as well as the organizational health. It is causing distress to the target employees’ and harming the organization as well as the employees. Often, incivility seems to be too weak to form a configuration of mistreatment and that is why it is not possible to diagnose the issue and help targets. This paper is an as say to inquire the existing literature related to the phenomenon to provide the better understanding of the concept of workplace incivility along with its forms, characteristics, prevalence, causal factors, and consequences of uncivil behaviors.