Servant Leadership and Organizational Commitment among Generation Z Employees

Description

Page: 186-190

Keshann Watson-Stewart¹, La’Sondrick Bridges², and David Bennett³ (Online Department, University of the Commonwealth Caribbean, Jamaica¹, School of Business, Charisma University, Turks & Caicos & USA², School of Business, Management, & Entrepreneurship, University of the Commonwealth Caribbean, Jamaica³)

The aim of the paper was to empirically investigate the relationship between Generation Z’s organizational commitment and servant leadership. Using a survey design approach, the data collection procedure utilized an online survey (questionnaire) via Google form distributed by an email link to the participants. The study targeted 80 Generation Z employees who worked in a service organization in the Western Caribbean. These participants were born between 1995 and 2005. The sampling methodology was convenience sampling. This is because of the easy availability and accessibility of the participants. The study used two scales to measure the variables. The adapted servant leadership scale which measured the participants’ perspectives of servant leadership and the adapted organizational commitment scale, which measured organizational commitment among the participants. The use of Pearson’s r correlation determines the relationship between the two variables. The study revealed a strong positive correlation between overall organizational commitment and overall servant leadership characteristics among Generation Z employees who were employed in a service organization in the Western Caribbean, r(80) = 0.646, p < .01. The findings provide additional insights in terms of the limited studies conducted so far on Generation Z employees and servant leadership.