Role of employee engagement in organizational effectiveness: Empirical evidence in the context of Indian public sector organizations

Page: 74-80

Anoop Kumar Singh1, A. P. Singh2, and Amish3 (Department of Psychology, Faculty of Social Sciences, Banaras Hindu University, Varanasi, Uttar Pradesh1,2, and Department of Psychology, Feroze Gandhi College, Rae Bareli, University of Lucknow, Uttar Pradesh3)

The purpose of this paper is to study the role of employee engagement (EE) in organizational effectiveness (OE). To do so, in this research paper a hypothetical model has been given to show the relationship between EE and OE with dimension and overall. Using a survey-based methodology and online questionnaires, responses were obtained from participants/employees (N=262) of different public sector organizations in India. For analyzing the data, correlation and stepwise regression analysis have been performed with the help of SPSS 20. The results of correlation coefficients indicate that physical engagement, emotional engagement, cognitive engagement and overall employee engagement were found significantly positively correlated with innovation, productivity, interpersonal relationship, satisfaction and overall organizational effectiveness. Results of stepwise multiple regression analysis indicates that emotional, cognitive and physical engagement emerged as significant predictors for innovation. Emotional and cognitive engagement emerged as significant predictors for productivity. Emotional, cognitive and physical engagement emerged as significant predictors for interpersonal relationship. Emotional, cognitive and physical engagement emerged as significant predictors for satisfaction. Emotional, cognitive and physical engagement emerged as significant predictors for overall organizational effectiveness. The findings add the empirical support for the study variables. The results suggest that amelioration of organizational effectiveness depends on various independent variables but employee engagement is also one of the most effective variables. It will be useful in providing the understanding on the topic with empirical evidence and suggest the measures to improve the policies and intervention program of organizations so that employee engagement increases and organizations can achieve overall effectiveness.