Role of emotional intelligence and leadership styles in managerial effectiveness of bank managers

Page: 69-74
Shashi Darolia (Department of Psychology, Institute of Integrated & Honors Studies Kurukshetra University, Kurukshetra, Haryana
Suresh Kumar (Department of Psychology, B. P. R. College, Kurukshetra, Haryana

The present study was aimed at examining joint and relative contribution of various components of emotional intelligence and leadership styles in managerial effectiveness of bank managers. A total of 300 bank managers drawn from various branches of eleven Nationalized Banks in Haryana served as sample for the study. The selected participants were in the age range of 30 to 55 years with service tenure of 6 to 25 years. They received Multidimensional Measure of Emotional Intelligence (Darolia, 2003); Leadership Styles Questionnaire (Kumar, 2016); and Managerial Effectiveness Questionnaire (Gupta, 1996). These measures provided scores on five dimensions of emotional intelligence, three leadership styles, and one global managerial effectiveness. Data were treated statistically for descriptive statistics, Pearsonian correlation, and linear multiple regression. Results revealed that among five dimensions of emotional intelligence, Motivating Oneself (r=.57, p<.001) and Handling Relationship (r=.50, p<.001) were found strongly related with Managerial Effectiveness, while Managing Emotions (r=.39, p<.001) and Self Awareness (r=.36, p<.001) have shown modest degree relationship. Among three leadership styles, Democratic style (r=.45, p<.001) was found most strongly associated with Managerial Effectiveness of bank managers, Authoritarian (r=.10) and Laissez-Fair Styles (r=.03) being having very low and non-significant relationship. Results of regression analysis indicate that about 42 percent of variance in Managerial Effectiveness (R=.65, p<.001; R2=.42) is accounted for by various components of emotional intelligence and leadership styles. Motivating Oneself, Handling Relations, and Democratic leadership style emerged as most potent predictors of Managerial Effectiveness of bank managers.