Relationship between workplace stressors, perceived organizational support and organizational commitment among women bank employees

Pages: 137-143
Siddharth Soni and Manisha Agarwal (Department of Psychology, Banaras Hindu University, Varanasi, Uttar Pradesh)

Uncertainty and instability are the norms in today’s work environment. This unpredictability and uncertainty causes an increased level of discomfort and stress for employees and managers as they try to accomplish their day to day objectives and achieve their professional goals. The present study examined the relationship between workplace stressors such as work overload, role ambiguity, lack of participation in decision making with affective, continuance and normative organizational commitment among women employees (clerk & manager) in private and public banking sector. A total number of 80 (n=40) private and (n=40) public sector women bank employees participated in the study. Participants responses were measured by QWI, role ambiguity scale, participation in decision making scale, POS scale and organizational commitment scale. The data was statistically analyzed through correlation and regression analysis. Research findings partially supported the hypothesized patterns of relationship between the variables in the study. The findings indicated the negative correlation between workplace stressors and the dimensions of organizational commitment, and positive correlation between perceived organizational support and organizational commitment of women bank employees.