Knowledge and attitude of shopkeepers regarding Goods and Services Tax (GST)

Pages: 232-236
Shatakshi Semwal and Ella Rani (Department of Extension Education and Communication Management, I.C. College of Home Science, CCSHAU, Hisar, Haryana)

India has gone through a lot of changes during these past years, first there was demonetization and now there is Goods and Services Tax. It was introduced on 1st July 2017 and with the implementation of this new concept there has been a slowdown in our Indian economy and turbulence in financial volatility. So, there arises the need of understanding of this new concept. The research focuses on finding out the perception of shopkeepers through their knowledge and attitude about Goods and Services Tax. The study was conducted in Hisar city of Haryana state. The findings highlighted that majority of the shopkeepers had medium to low knowledge and neutral to favorable attitude towards Goods and Services Tax implementation. Our economy was in need GST for a long-term and it demands more clarity through mass media. There was positive significant correlation between the knowledge and years of experience of the shopkeeper but there was no significant correlation between the attitude and other independent variable as attitude of the respondent was neutral. Thus, it can be concluded that with the universal tax rates, GST has increased the transparency and tax collection but it has also resulted in technological glitches while filling the GST returns.