Fairness of Interactional Treatment in Appraisal System and Organizational Commitment

Description

Page: 423-426

Poonam Singh (Department of Psychology, Munshi Singh College, Motihari, Bihar)

Performance appraisal system requires a widespread degree of communication between the rater and ratee. Employees are extremely influenced by the quality of interactional treatment they receive from their supervisor during the enactment of appraisal system. Performance appraisal system and the whole organization are perceived as internationally fair when treatment during appraisal is received in a respectful and sensitive manner. So organizational justice is an essential feature related with the success of an organization. Organization is required to implement fair human resource practices if they want to retain their employee satisfied and loyal towards their organization. Justice perception plays an important role in determining the commitment of employees towards their organization. The present paper has tried to investigate how the perception of interactional justice in the performance appraisal system plays an important role in determining the employees’ commitment to the organization. The study has been carried out on 110 managerial-level personnel from the banking organizations. The result revealed that interactional justice perception performance appraisal in the organization is positively related to organizational commitment among employees.