Emotional intelligence in the workplace

Pages:162-165
Deepesh Rathore and N. K.Chadha (Department of Psychology, University of Delhi, Delhi)
Shailja Rana (Department of Psychology, Keshav Mahavidyalaya, University of Delhi, Delhi)

Emotional Intelligence (EI) as a concept has grown in significance since its conception in 1990 and popularization outside the academic world in 1995 after Daniel Goleman’s seminal work, Emotional Intelligence: why it matters more than IQ. After that many different EI assessment tools have been developed in order to measure an individual’s EI and with that numerous research studies were conducted to find out the relationship between EI and leadership style, occupational stress, job performance, conflict management etc. This article aims to capture the wide variety of researches done to prove the utility of emotional intelligence in the work setting.