Emotional intelligence in relation to job stress and job satisfaction among nurses of government and private hospitals

Pages: 352-355
Priyanka (Department of Psychology, Panjab University, Chandigarh)
Neha Pandya (Department of Psychology, MCM DAV College for Women, Sector 36, Chandigarh)

The aim of the study was to investigate the Emotional Intelligence in relation to Job Stress and Job Satisfaction among nurses of government and private hospitals. The study was conducted on 200 female nurses (100 from government hospitals & 100 from private hospitals) in the age range of 24-30 years from Chandigarh, Panchkula, and Mohali. The Emotional Intelligence Scale (Schutte et al., 1998); Job Stress Scale (Lambert et al., 2006); and Generic Job Satisfaction Scale (Macdonald &Maclntyre, 1997) were used. The results of the study revealed that the emotional intelligence and its three dimensions (i.e., managing own emotions, managing other’s emotions & utilization of emotions) have significant negative correlation with job stress and significant positive correlation with job satisfaction. It was also found that nurses of government hospitals scored higher on emotional intelligence and its dimensions, i.e., perception of emotions, managing one’s own emotion, managing others emotion and utilization of emotions, and job satisfaction, whereas nurses of private hospitals scored higher on job stress. Results further stated that three dimensions of emotional intelligence, i.e. managing one’s own emotions, managing others emotions and utilization of emotions are significant predictors of job stress, whereas only one dimension of emotional intelligence, i.e. managing others emotions is significant predictor of job satisfaction.