A study on coping strategies and quality of life among emergency service employees in Goa

Pages: 44-49
Sweta Matonkar (Department of Psychology, MES College, Zuarinagar, Goa)

The present study was executed to assess the Coping Strategies and Quality of Life among Emergency Service Employees in Goa. The study consisted of 90 emergency service employees from the department of police, fire-fighters and ambulance, selected across north, south and central districts of Goa through a stratified convenient sampling technique, wherein the influence of age range, department, years of experience, designation, marital status, nature of work, qualification and districts were assessed. The tools used for data collection mainly comprised of personal data sheet, the Coping Strategies Inventory by Tobin and Quality of Life (WHOQOL)-BREF by World Health Organisation. The data collected was classified, tabulated and statistically analysed for Karl Pearson’s Product Moment Correlation, t-test and one-way analysis of variance (ANOVA) by using statistical packages for social sciences (SPSS version 20). Findings of the study suggest that there exist a positive correlation between coping strategy of engagement and quality of life among emergency service employees. Also it was found that there exist a positive correlation between coping strategy of disengagement and quality of life among emergency service employees. Significant differences were found in coping strategies and its dimensions with regard to department among emergency service employees. With respect to quality of life partial significant differences were observed in the dimensions of quality of life with regard to department among emergency service employees. Suitable and necessary intervention strategies were formulated for the sample group at personal and professional level.