The Influence of Emotional Intelligence on Academic Staffs’ Organizational Citizenship Behavior: The Case in Bahir Dar University Main Campus

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Awgchew Shimelash Yasegnal (Department of Psychology, College of Education and Behavioral Sciences, Bahir Dar University, Ethiopia)

Examining the influence of emotional intelligence on organizational citizenship behavior. Standard questionnaire was used to gather required data from 205 participant academic staffs selected using stratified random sampling technique. One sample t-test, independent t-test, correlation and linear regression were used as analysis techniques. The level of academic staffs’ emotional intelligence and organizational citizenship behavior was found as significantly above average. Significant positive relationship was found between emotional intelligence and organizational citizenship behavior. The regression analysis indicated that emotional intelligence significantly predicts organizational citizenship behavior. There was significance difference on emotional intelligence and organizational citizenship behavior between male and female academic staffs. Academic staffs at BDU have the ability to know and control their emotion, motivate themselves, have empathy for the feelings of others and insight into how others feel and manage others emotions.