Exploring the Impact of Individual Characteristics on Organizations

Pages: 222-226
Selene Khosla (Department of Psychology, School of Social Sciences, IGNOU, New Delhi)

Organizations are driven by a strong motive to understand how and what makes their employees productive, effective, and most importantly, assets at the workplace. Organizational citizenship behaviour (OCB) and Self-efficacy are two important components impacting the culture of the organization, dependent on the amalgamation of personal characteristic and the organizational characteristics. A sample of 100 participants working in the IT sector were contacted for the study. The sample was divided equally among men and women. OCB was measure using “The Organizational Citizenship Behaviour Checklist (OCB-C)” (Spector & Fox, 2009). Self-efficacy was assessed using The “General Self-efficacy Scale” (GSES, Schwarzer & Jerusalem, 1995). Analysis of data revealed that there is a significant positive correlation between the variables. In terms of gender differences, no significant difference was noted in the level of OCB. The study has implications for enhancing personal characteristics to enhance organizational effectiveness.