Relationship of emotional intelligence, alternative employment opportunities, job satisfaction and organizational commitment with turnover intensions

Pages: 38-42
S. Suneyna (Teaching Faculty, Kids Central-Nursery and Primary School, Chennai)
S. Sasikala (Department of Psychology, Ethiraj College for Women, Chennai)

Industry is a business activity related to the cultivating, producing or manufacturing of products and involves selling of goods and services. Industries began as early as 1800’s and several technological advances have taken place. This has led to the development of new sectors of industries. Many developed countries like UK, US, Canada, Germany, Ireland, etc. or developing countries like India, China, Russia, etc. depend significantly on industrial economy. There are various types of industries such are; primary, genetic, extractive, construction, and manufacturing. The sudden boom in IT and ITES has taken a toll on most of the industries and thereby resulting in a steep rise in the attrition rate. The larger pay scales and comfort level have become criteria for most employees. The associated costs for the organization with the rise in attrition include talent loss, training costs, recruitment costs and productivity loss. The present study is aimed to identify the influence of emotional intelligence, perceived alternative employment opportunities, job satisfaction and organizational commitment on turnover intentions. The Assessing Emotional Intelligence Scale by Schutte et al (1998), Perceived Alternative Employment Opportunities by Mowday, Koberg &Mc Arthur (1984), Job Satisfaction Survey by Spector (1997), Organizational Commitment by Allen & Meyer (1990) and Turnover Intentions developed by the researcher (2012) were the tools used in the study. Data were collected from 104 employees (both male and female) of different manufacturing companies using convenience sampling method. Correlation and t-test were used to analyze the data and the results were discussed based on the importance of reducing the attrition rate in organizations.